Frequently Asked Questions
Answers to common queries about our IT security and digital literacy courses
Who can enroll in the IT Security courses?
Our programs are open to professionals, students, and anyone interested in strengthening their understanding of digital safety and privacy practices.
What is the duration of each course?
Course lengths vary from one-day workshops to multi-week series, depending on the topic and depth of material.
Are the sessions conducted in English?
Yes, all courses are delivered in English, with occasional sections tailored to regional Swiss compliance standards.
Where are classes held?
Classes take place at the Zurich Opera House, with select modules available online for remote participants.
Do I receive a certificate?
Participants receive a certificate of completion that details the skills and topics covered during the course.
How can I change or cancel my enrollment?
You may request changes or cancellations through our support team up to 48 hours before your scheduled session.
What are the prerequisites for enrolling in an IT Security course?
Our courses at Orislen are designed for learners with basic computer knowledge. You don’t need advanced technical skills to start. We provide introductory materials to help you prepare and ensure you are comfortable before diving into more advanced topics.
Can I attend sessions online if I am based outside Zurich?
Yes, we offer live online sessions that mirror our in-person classes at Zurich Opera House. All lectures and practical labs are streamed in real time, and recordings are available for later review.
How long does each course last?
Course lengths vary depending on the level and topic. Most foundational modules run for four weeks, with two sessions per week. Advanced courses may extend to six or eight weeks, including project work.
Will I receive a certificate upon completion?
After successfully completing assessments and practical exercises, you will receive a digital certificate from Orislen acknowledging your newly acquired skills in IT security and digital literacy.
Do you offer support after course completion?
Yes, all participants have access to our online community forum and periodic Q&A webinars with instructors for up to six months after course completion.
What payment methods are accepted?
We accept credit cards, bank transfers, and major online payment platforms. Details will be provided during the registration process.
Is there a group or corporate rate available?
Yes, Orislen provides tailored packages for teams and corporate clients. Please contact our support team with your requirements for a customized proposal.
What is the refund policy if I need to cancel?
You may cancel up to seven days before the course start date for a full refund. Cancellations made later may incur a processing fee. Please review the full policy during checkout.